Gambling with responsibility 

Please read this information carefully for your own benefit. is operated by Realwin B.V. having its office at Abraham de Veerstraat 9 Willemstad, Curacao. Company Registration number 151307.

Interpretation and Definitions


The words of which the initial letter is capitalised have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of these Terms and Conditions:

• “Account” means a unique account created for You to access our Service or parts of our Service.
• “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Realwin B.V.
• “Service” refers to the Website.
• “Website” refers to
• “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gambling and Self Exclusion

Responsible Gambling 

For the majority of our users, gambling means entertainment, fun and excitement. But we also know that for some of our Users gambling could cause negative side effects. In medical science, through many years it is known as “pathologic gambling” and recognised as serious illness.
Since our first day we have thought about this problem and tried our best to help. Under “Responsible Gambling” We understand multiple steps of measures, with which a gambling provider can help to lower the possibility of negative side effects appearing. In case they already appear we also try to take active steps against them.
The most important instrument against the negative side effects from gambling are knowledge and education about the risks of gambling to support our Users with self-control in order to make sure they do not suffer from negative side effects.  

Information and contact 

Our Support will help you via email at all time without any additional costs for you: 

• email: [email protected]

Our Support will not give out any information about You without Your consent to anyone else
In addition you can also take a self-test, if You are already aware of your gambling issues:

And you can also find additional information about gambling addictions at:

Helpful hints for responsible gambling at

We recommend you to think about the following hints, before the gambling session in order to ensure that gambling stays fun for You and do not cause any negative side effects: 

• Set yourself a deposit limit: 

Before you start gambling think about how much you can afford to play according to Your financial situation. Play with amounts which you can use for  fun and for Your entertainment.

• Do not try to win back a loss at every cost: 

Try not to take huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.

• Set yourself a time limit: 

Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby. 

• Play smart:

It is more rational not to play, when You are extremely stressed, depressed or under too much pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol. 

• Take breaks: 

You should take breaks when You notice, that You get tired or can't concentrate anymore.

• Have only one account:

To make it easier to understand how much time and money You spend on gambling it is highly advised not to create more than one Account per Person. 

Minor Protection 

In order to use our Service, You have to be 18 years or older. Keep Your login data safe from any minors near You. 
We recommend using a filter program, in order to prevent minors, especially children, from accessing any context on the internet, which could bring any harm to them.
For parents, we can recommend a list of internet filters (parent control), to support them, from keeping their children from any context, which was not made for them:


To control addiction to gambling, our site offers a function "time-out" which allows you to take a short break from the game for a period you set: 24 hours, 1 week, 1 month or 2 months. If you want to take a short timeout in the game, you need to contact support or the Administration email [email protected] and specify in a letter the period for which you want to take a timeout.

If you have been diagnosed with a gambling addiction or you are trying to resist gambling for other reasons, we want to help you resist everything that is not good for you. "Self-exclusion" means that you voluntarily exclude yourself from all gambling. This exclusion cannot be revoked for a set period of time. If you want to exclude yourself from gambling, please contact the support service or the Administration by mail [email protected] and specify the period of blocking: 6 months, 1 year, 3 years or 5 years.

Please note that the self-exclusion is permanent for a set period of time and can not be canceled for your own safety. 
You are not allowed to create new accounts during self-exclusion, and each attempt to create a new account during self-exclusion is a violation of the Terms of Service and may result in a permanent ban of your original account.


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